Privacy Policy
Effective Date: August 17, 2025
This Privacy Policy describes how Nimbletrix ("we", "us", "our") collects, uses, shares, and protects your personal information when you access and use Replevate ("the Service"), our SaaS platform, through our website or other online channels. By using Replevate, you agree to the practices described in this policy.
1. Information We Collect
We collect the following personal and business information from users who register or use the platform:
- Personal Information: Name, phone number, email address
- Business Information: Business name, business contact number
- Usage Data: We utilize Google Analytics to collect data about your interactions on our platform, such as IP address, browser type, visited pages, and activity logs.
- Business Location Data: Users can add details about business locations to be managed through the platform.
3. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain Replevate and associated support.
- Create and administer business accounts and user profiles.
- Enable management of business locations on the platform.
- Communicate updates, service notifications, and support information.
- Analyze service usage to improve performance and user experience.
- Ensure compliance with legal obligations under Indian law.
4. Data Sharing & Disclosure
We do not sell your personal information. Your data may be shared under the following circumstances:
- Payment Processing: Data is shared with Razorpay for payment facilitation.
- Email Communications: Data is shared with Hostinger for sending service and support emails.
- Analytics: Usage data is processed by Google Analytics.
- Legal or Regulatory Requirements: We may disclose information if required by Indian law or authorities.
5. Data Retention and Deletion
- If your account is deleted or if the service is shut down, all business and associated user data will be set to a "soft delete" state for 30 days. During this period, you may request restoration.
- After 30 days, all associated data will be permanently deleted from the product and cannot be recovered.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting support@nimbletrix.com. Rights will be administered as per applicable Indian privacy regulations.
7. Security
We employ industry-standard security protocols to protect your data. While we strive to safeguard your information, absolute security cannot be guaranteed.
8. Children's Privacy
Our service is intended for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of Replevate constitutes acceptance of these changes.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: support@nimbletrix.com
- Address: Devanahally, Bangalore, Karnataka, India
Last Updated: August 17, 2025
This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information.